(Q) Why can’t I login to my account?
(A) The most common reason for not being able to log in is that people forget that their username and password are case sensitive and need to be typed in exactly as you did when you signed up for your membership.
If you are having problems logging in and are sure you are typing in your username and password correctly, we commend that you logout of all of your programs and turn your computer off for at least two minutes and then turning it back on and trying again. Sometimes Microsoft Windows keeps old login information in its cache and this will clear it out.
If after trying these two suggestions, then feel free to give us a call and we will help you out.
(Q) How do I reactivate my membership?
(A) You have two options, you can either sign up for a brand new membership online or you can call or email us instructing us to reactivate your membership for you.
If you call or email us to reactivate your membership, please include your name, your username (if you remember it), your email address, your phone number and your payment information.
(Q) How do I change my Username or Password?
(A) You can easily do it online on our the Account Management page of the JobFinder website you have subscribed to. You can find the link on the Account Management page.
(Q) What if I forgot my Username or Password?
(A) You can look up your Username and/or Password from the Account Management page of the JobFinder website you have subscribed to. You can find the link on the Account Management page.
(Q) How do I cancel my membership?
(A) It is very easy to cancel your membership online. Simply go to the Membership Cancellation page and click on the link of the JobFinder website that you are a member of and follow the easy instructions.
Cancellation can be done online 24 hours per day, seven days per week.
After you cancel your membership you will be able to continue using your membership for all of the time you have paid for.
Your profile and resume will be deactivated from our system once your membership expires.
If you have problems canceling online, you can cancel over the phone through our automated cancel line at (866) 721-6083 ext. 1. But please try to cancel online first as you will get immediate confirmation and will be sent a cancellation email for your records.
Please do not send a membership cancellation request by email. We want to give you the quickest and best service and unfortunately email doesn’t always to get to the right person in a timely manner. This can be due to a number of factors, including emails getting caught up in the sender’s email outbox, emails getting temporarily caught up in SPAM filter, etc. We love email for a lot of things, but for cancels we require you to use the cancel links above or (866) 721-6083 ext 1. This allows us to guarantee that we will cancel your membership when you want it canceled and provide you the best customer service.
(Q) Does my membership automatically renew?
(A) Yes, most of our memberships do automatically renew. Five day, 30-day and 90-day memberships do automatically renew at 30 day intervals until cancelled by the member.
You can also view information about our memberships automatically renewing on the following pages of the JobFinder website that your subscribed to:
Links to each of these sections are listed on the JobFinder website that you subscribed to and on JobFinderSites HomePage.
Thanks for being a member of one of our JobFinder websites. We are consistently updating and enhancing each our our websites, so we always appreciate your comments and suggestions. Please send these to: